For every blueprint you deploy, you can change a few parameters. You can change the available capacity, you can change the billing schedule and you can remove that specific deploy. Available capacity Decreasing capacity is easy, just slide the slider to the left towards the number of desktops you actually would […]
You can shutdown or reboot a desktop in different ways. Windows In Windows you can use the normal start menu icon to shutdown or reboot the desktop. These shutdown and reboot actions are gracefull. Meaning, it’s like a clean shutdown of a normal workstation at your home. Should you encounter […]
When connecting to your desktop using the web browser, it might be that your keyboard layout isn’t automatically taken over to the cloud desktop. To fix this, you can change/add your own keyboard layout to your desktop. When you use the native citrix client, the keyboard layout will automatically sync […]
To connect to MyGDaaS, you can use a webbrowser for quick and easy access. But, when you want to do more, we recommend to use the Citrix Receiver. With this receiver, you can stream your desktop to more than one screen that is connected to your device. To start, you […]
Welcome to MyGDaaS, you have successfully activated your trial. What can you expect during this trial? We have provisioned you with a M604 cloud desktop, which is active for 8 hours. You can use these 8 hours sequentially or use an hour now and come back later and use the remaining hours to showcase […]
We encourage our customers and users to value data security. This also means using a strong password. At this point we allow only passwords that: not contain the user’s account name or parts of the user’s full name that exceed two consecutive characters be at least 7 characters in length […]
Summary MyGDaaS desktop resolution is not automatically converted to the iPad resolution. Symptoms If your iPad has a retina display, the desktop is going into a lower resolution. For example 1600×1200 with a 85% zoom. Which actually results in a resolution of 1366×1024. Resolution At this point we can’t offer […]
Summary We know there is an issue when playing full screen video in Google Chrome. Symptoms When you open Google Chrome and play a video full screen, your desktop will block. You will not be able to exit the full screen modus. Resolution When you are using the web receiver, […]
As Cloudalize has built a full MyGDaaS stack, this means we have control over datacenter, hardware and software. Our datacenter is located in London and we work together with Virtus Datacenters to make sure your data is secure. This datacenter offers: Eco-efficient, optimised design for fully flexible bespoke customer solutions Facility […]
Welcome to MyGDaaS. This article will explain which features can be found where. First, create an account here: https://www.gdaas.com/signup Depending on your user credentials and your subscription type, you might see less items in the Dashboard. The main parts are: Navigation bar (yellow): In the yellow selection, you’ll find menu items to […]
You can change your profile settings by clicking in the top right corner your profile picture. The profile settings contains the following sections: General Upload Profile Image. Change the Connection Preference (Link to FAQ article). Change the Default Datacenter Zone. For now on, you can only choose UK; others will […]
The hourly consumption model enables users to strictly pay-per-use, where the monthly model guarantees 24h access and allows for planning expenses ahead, without any surplus costs.
Hourly usage When you choose to be billed on an hourly basis, your desktop will be charged by the hour. Keep in mind, we do have a subscription (for licensing and storage) that we bill every new billing cycle (every month). Read about the way we count your usage. Please […]
Billing schedule Changing the billing schedule is easy. Select the pie chart icon from the deploy you want to change and you only have to confirm the action.
Decreasing capacity is easy, just slide the slider to the left towards the number of desktops you actually would like to decrease. When you increase capacity, you will see the calculator make an estimation of credits needed to increase the capacity. Whenever you would have less than a week to […]
You can choose between three subscription plans. Have a look on our pricing page to understand which features come with every subscription plan. Change your subscription Go to Settings – Billing Choose between Individual – Team – Enterprise Keep in mind that downgrading is only possible when you are within […]
The self-service portal MyGDaaS always starts with a quick overview on all your resources. From there you are able to navigate to Users to quickly add a new user. Before following these steps, we recommend to read the how-to on Deploying a Desktop Blueprint, as you’ll need deployed capacity for […]
To deploy a desktop to your user, you need at least one desktop type deployed with at least a capacity set to one. In this short how-to, we explain the steps you (or your admin) need(s) to take. Blueprints First, navigate to Blueprints in the menu on your left. Then, choose […]
Your router has to support IPSec VPN feature, with support of: NAT-T (RFC 3947) Following Cipher sets: SHA1 + AES256 PFS (DH group 2) IKE v1 (DH group 5)
We provide Windows Defender.